Emotional Intelligence

As a supervisor, there's no doubt you've found yourself in sticky situations when it comes to managing your team. Perhaps you've had to reprimand a well-liked employee who consistently shows up late to meetings, or is taking some liberties with your company's sick-day policy. Maybe you have two team members who don't get along and aren't afraid to air their irritation in front of others. Maybe your company has been hit with layoffs, and your team is showing their unease at work, affecting their performance and company morale.

 

When you're the one in charge of the team, your team members will look to you as an example of how to handle tough situations. Emotional intelligence training can teach you how to handle the ins and outs of interpersonal relationships with your team. For most people, conflict resolution is a skill that needs to be learned - it doesn't come naturally. When you choose to take part in emotional intelligence training, you'll learn how to help your team through conflict resolution in a way that leaves everyone feeling like they've come out on top.

 

As a leader, you want your team to do more than make it through the day. You want them to thrive, enjoy their work, and exceed expectations. Emotional intelligence training will help you see past the words that your employees use, and recognize how their habits, body language, and more can inform you of how they're feeling about their work. When you put what you learn in emotional intelligence training to work, your employees will feel heard and valued. This translates to employees who work harder, and feel that they can come to you when something goes wrong.

 

As a leader, you need to be the example for your employees. Emotional intelligence training can help you take your leadership game to the next level.