Who Should Attend
This course is designed for:
Anyone in a leadership role that would like to create a healthy workplace and organizational culture by enhancing their overall awareness and effectiveness while navigating conflict.
Included:
C-Suite, Directors, Managers, Coaches, Leaders, HR Professionals
Classroom
2
Day(s)
1.3 CEU, 13 CCEs, 13 PDCs
13 aPHR, 13 aPHRi, 13 PHR
13 PHRi, 13 PHRca, 13 SPHR
13 SPHRi, 13 GPHR
13 SHRM-CP, 13 SHRM-SCP
$1999.99 Early Bird
(Ends 1 month before Event)
$2399.99 Regular Price
Whats Included:





Certified Conflict Resolution Leader (CCRL)
Everything DiSC Productive Conflict Assessment Included
Trainer led in-person class
Training Material
Supplementary material





Course Details Certified Conflict Resolution Leader
Overview
Why does conflict resolution matter? Because at the core of every outstanding leader are the abilities to connect, acheive, inspire and act with resilience. Now you can learn to apply the best practices of a conflict resolution leader and give yourself a winning edge.
Learning Goals
- Integrating Conflict Management and leadership competencies
-
Learn about the 4 major components EQ -
Learn about Conflict Stategies -
Learn how to move past conflict -
Learn how to deal with difficult individuals -
Learn how to create better sustainable relationships -
Learn how to respond during conflict -
Learn about Generational Differences -
Learn about your DiSC Style -
Learn about others DiSC Styles -
Learn about Conflict Mapping Techniques
Learning Objectives
-
Integrating EI and leadership competencies -
Applying emotionally intelligent speaking and listening skills to leadership -
Identifying the role of EI in 21st-century leaders -
Achieving emotionally intelligent personal influence -
Assessing your personal credibility quotient to authentically influence others -
Applying empathy as a powerful influencing strategy when coaching -
Creating an emotionally intelligent inspiration plan -
Encouraging emotionally intelligent collaboration practices -
Managing change and resistance with EI -
Identifying communication skills leaders can use to move past colleagues’ resistance -
Attaining healthy conflict with EI -
Identifying emotionally intelligent leadership communication strategies -
Using emotionally intelligent mindfulness practices when team members experience stress -
Synthesizing emotionally intelligent competencies to address complex leadership challenges and opportunities
Outline - Classroom
EQ Awareness
Credits
(CEIL) Certified Emotional Intelligence Leader workshop is an accredited certification programs through the (ICF) International Coach Federation, (SHRM) Society of Human Resource Management, and (HRCI) HR Certification Institute.